Are you a data and IT specialist with a passion for innovation and catering? Within KLM's catering domain, you will play a key role in the transition to flight-specific catering loading and the development of a personalized catering experience for passengers. You'll work in a dynamic environment where you can fully leverage your expertise in project coordination, IT systems, and master data management.

As a Data & IT Specialist - Catering, you will support IT and data developments within the catering domain. In this role, you will work both project-based and operationally to improve catering processes. Your primary responsibilities include:

• Developing and monitoring detailed project plans, including timelines, milestones, and required resources.
• Coordinating testing with KLM, KCS, and managing dependencies with stakeholders such as Digital, MyFlight, and suppliers.
• Managing risks and reporting on project progress.
• Overseeing JIRA and EPICS tasks for D&T and KCS to enable flight-specific loading.

• Translating business requirements into IT specifications.
• Maintaining timelines and ensuring timely user testing.
• Acting as a central point of contact for IT developments with stakeholders.
• Training users, performing tests, and improving processes based on feedback.

• Inputting and maintaining master data for inflight products in SAP.
• Identifying and correcting quality issues while processing changes in meal templates, service schedules, and product portfolios.
• Ensuring data accuracy and completeness throughout a product's lifecycle.

With your efforts, you help create a personalized and efficient catering experience, with a focus on European flights.

You will be based at Schiphol East, Building 107, as part of the Catering Ordering & Data team within Network Supply Management (NSM). This team is central to KLM’s inflight catering supply chain, responsible for caterer instructions and master data management.

We are seeking a driven specialist with experience in data and IT processes. The ideal candidate will have:

• HBO (higher professional education) level of working and thinking, preferably in a technical, logistics, or IT-related field.
• Proven experience with SAP and master data management.
• Experience in an IT-driven organization.

• Ability to analyze, structure, and interpret complex data.
• Skilled in improving processes based on data analysis.

• Interest in technological advancements and a drive to improve the passenger experience.

• Teamwork: You excel in multidisciplinary teams and build effective relationships with diverse stakeholders.
• Analytical Thinking: You can identify and solve complex problems with attention to detail.
• Project Management: You structure and deliver projects on time, managing dependencies and risks effectively.
• Quality Focus: You maintain high standards and ensure accuracy in your work.
• Communication Skills: You communicate clearly and persuasively with a wide range of stakeholders.
• Proactivity: You identify opportunities for improvement, initiate solutions, and take ownership of your responsibilities.

• A dynamic work environment within KLM’s catering domain.
• Opportunities to contribute to innovative catering projects.
• Collaboration with diverse teams and departments within KLM.
• Space for personal and professional development.
• A 2-month onboarding program.

• A challenging role at an unique employer in the Netherlands;
• A gross salary between €3.712,92 and €4.773,75 per month;
• Plenty of room for personal development and wonderful career opportunities;
• A good pension scheme and 8% holiday pay;
• An end of the year bonus of 8,33%;
• 25 days of paid holiday and 5 extra days off;
• Great discounts on airline tickets (if you have been in service for at least 6 months);
• A sustainable transport policy, which allows you, among other things, to use all public transport for your commute within the Netherlands, free of charge;
• Discount of your health insurance;
• A personal budget for sustainable employability.

Don’t wait any longer and apply for this function before the final boarding call on 01/31/2025! A motivation letter is no longer required; we will simply ask you a couple of questions during your online application. Within two weeks, you will receive a message from us. Your application procedure consists of two interviews and –possibly- an assessment and security research.Did you know that according to research, women are less likely to apply than men when they don't meet all the job requirements? What a shame. Because, in our view, 'the perfect candidate' is a myth. So, if you have the drive to grow in aspects of this role, we look forward to your application. A file check (for ex-KLM-employees) and/or a reference check can be part of the application procedure. By applying for this vacancy you consent to these checks.